You get by having the paperwork and copies of anything at all sent. I'd all that when speaking with a rep in person. He told me the delivers and alternatives were not Element of any promo, and explained how Telus was obtaining flooded with these sorts of difficulties.

I won't go into element concerning my own irritation and anger. Suffice it to express that after several hrs over the cell phone, with a few incredibly helpful individuals, and visits to several Telus stores, I succeeded in returning the device and cancelling the account.

How do I learn that particular person.  I feel I'm likely right into a new billing cycle And that i have been operating in circles for weeks

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What induced this submit is a problem with outgoing mobility calls. When I get in touch with a variety, the person's caller ID displays my name along with a real estate firm's identify.

Also, our phone line to your house arrived down in the windstorm one other night time, as did our neighbors. We do not utilize a landline any more, however the cable is in the street and nevertheless linked on the home conclude. I instructed that They only take out it completely. They explained as I did not have an Energetic landline, they would not deliver a technician out to wash up the wire in the middle of the road.

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Made available to improve our telephones too.   She sent me a handful of codes by means of textual content and email to relay to her.  She then started to ask for my charge card for just a a single time cost.  

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@Oleginza Wrote: I referred to as Telus CS at eight.55AM Mountain time and they hanged up on me, expressing which i must connect with for the duration of "regular Business office hours". Is this for authentic?

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Resolved conversations will be closed and saved for ninety times, and can be accessed while in the Information Centre within the My TELUS app. 

Yeah, I’m binding by a two 12 months agreement sad to say, I’m only 4 months in, but I did get someplace. I guess The chief Business called me nowadays so I've a mobile phone dialogue with him in an hour. We’ll see how that goes.